» Healthcare Provider Training and e-Consult

Workstream

Healthcare Provider Training and e-Consult

About this Workstream

Through a partnership with the University of California, San Francisco Child and Adolescent Psychiatry Program (USCF CAPP), the Department of Health Care Services (DHCS) launched the California Child and Adolescent Mental Health Access Portal (Cal-MAP) on December 27, 2024. Cal-MAP is a statewide behavioral health eConsult service that provides pediatricians, primary care physicians and other practitioners (e.g., school-based service providers) access to consultation support from licensed behavioral health professionals, including psychiatrists. 

In addition to providing remote and real-time consultation support with behavioral health clinical experts, it offers access to behavioral health resources, tools and supports, including trainings to strengthen the workforce and improve the capacity of primary care providers and pediatricians to provide behavioral health treatment to children, youth and young adults.

Providers that are interested in accessing Cal-MAP’s services should visit the Cal-Map website at Cal-MAP.org

Managed by

  • DHCS

Strategic Area

Behavioral Health Ecosystem Infrastructure

Workforce Training and Capacity

Funding

$60.1 million

Timeline

2022-2026

Workstream Goals

Continue making improvements and adding additional features and functionalities to the statewide eConsult portal to provide synchronous and asynchronous behavioral health consults and warmline support.

Connect pediatricians, primary care physicians and other providers to behavioral health professionals to receive consultation and guidance when providing behavioral health care.

Create learning opportunities for primary care and behavioral health professionals.

Improve access to behavioral health tools, supports and resources for primary care providers and pediatricians.

Key Achievements

  • Launched the statewide eConsult portal to provide synchronous and asynchronous behavioral health consults and warmline support.

  • Finalized and executed contract with UCSF.

  • Completed a process to identify a technology services vendor to support the statewide launch of the eConsult service.

  • Formed an expert working group to advise and inform the development of an eConsult platform.

Milestones

Winter 2024

Launch statewide e-Consult service.

Spring - Summer 2023

Finalize selection of the e-Consult partner and execute contract.